Narcotics (مخدر) and psychotropics (مؤثر عقلي) are sold only against a prescription, and the pharmacy must be able to show who each pack went to and how many are left. Dawak keeps that register for you, from your stock movements, so it never differs from the shelf.
Marking a medicine as controlled
- Open Inventory and tap the product.
- In Controlled medicine choose Narcotic or Psychotropic.
You need the "Manage products" permission. To undo it, choose Not controlled.
Selling one
When a controlled medicine is in the cart, the payment sheet asks for:
| Field | Notes |
|---|---|
| Patient name | As on the prescription |
| National ID | 14 digits |
| Doctor | The prescribing doctor |
| Prescription number | As written on the prescription |
All four are required: the sale is refused until they are filled. They stay with the sale and show on the register.
Without internet you can still sell. The sale is kept, and the details can wait: the register shows it with an Add patient details button, and a yellow warning counts the sales that still lack them.
The register
Open Inventory, then Controlled register. Choose the medicine, the branch and the dates:
| You see | Meaning |
|---|---|
| Opening balance | What you had before the first date |
| Came in / Went out | The totals in the period |
| Closing balance | What you have at the end |
Under them is every movement, oldest first: shipments received, sales (with the patient, national ID, doctor and prescription), returns, adjustments, damaged and expired packs. Each shows the balance after it, the batch and who recorded it. Press Print to hand it to an inspector.
Counts are in the product's smallest unit (strips or pieces), the same as stock.
Good to know
- A return of a controlled medicine goes back into the register as stock coming in, next to the patient of the original sale.
- Everyone with the "View inventory" permission can read the register; completing a sale's details needs the "Sell at the point of sale" permission.
- Your branches: you only see the branches you work in.
Tip: do a physical count of controlled medicines now and then through stock counts so the register and the shelf agree.