Dawak is a complete pharmacy management system. It brings together what you used to keep in notebooks, spreadsheets and separate apps: selling, inventory, expiry dates, purchasing, prescriptions, accounts and your team.
It runs in the browser on a computer and as an app on a phone, and the point of sale keeps working when the internet drops: sales are sent on their own when it comes back.
What is inside Dawak?
| Part | What it does for you |
|---|---|
| Point of sale | Fast selling by barcode or search, discounts, cash, card or wallet payment, and a receipt ready to print |
| Inventory | Every product with its batches and expiry dates, alerts for shortages and near expiry, and the history of every pack |
| Adding stock | Bring your stock in by typing, by photographing shelves, by a short video or by an Excel file |
| Purchasing | Shortages collect by themselves, turn into purchase orders for suppliers, and you receive the invoice |
| Prescriptions | Photograph a prescription: Dawak reads the medicines, suggests substitutes and checks your stock |
| Accounts | Cash drawers, expenses, payroll, supplier accounts and your profit |
| Team | Staff with roles and permissions, shifts, and check-in and check-out from the phone |
The home screen: today at a glance
The Today's summary card on the home screen shows, for the branches you can see:
| What | Shown to |
|---|---|
| Sales, the average receipt, refunds, and how it was paid (cash, card...) | Who can view sales |
| Top seller today and how many different medicines sold | Who can view sales |
| Receiving (shipments received today) | Who can receive shipments |
| Waiting to be ordered (shortages), with how many are urgent | Who can view purchases |
| Prescriptions read by AI today | Plans with AI prescriptions |
| Spent today | Who can view expenses |
| Stock status now: out of stock, low stock, near expiry, expired. Tap one to open that list; the row scrolls sideways on a small screen | Who can view the inventory |
Below them, Latest operations today lists the last sales, returns, receivings and stock changes.
How to read this guide
- Start with Getting started if you are new.
- Each page explains one part in clear steps, with a table of contents on the side that jumps straight to the section you want.
- Search for any topic in the search box of the side menu.
- Did not find your answer? Look at the FAQ or the glossary.
Note: some features (such as reading prescriptions with AI) depend on your subscription plan. Read Plans and subscription to see what each plan includes.