These pages organise when each person works and whether they actually came, and they are the basis of Payroll.
Shifts and attendance belong to the plans that include Attendance and shifts.
Shifts
Shift types
First create the shift types your team works, such as "Morning 09:00 to 17:00" and "Evening".
Planning the team
Choose the people, the shift and the days, then apply. If a person already has a shift on one of those days it is replaced by the new one. Every person is told about their new shift.
The weekly pattern
Choose the people, the shift and the weekdays once and it repeats every week with no end date. Dawak plans the coming weeks and tops them up every day until you stop it. A shift type you removed after it was planned is hidden from new plans and kept in the history.
Change and swap requests
- An employee asks to change a shift on a day, and you get a notice to approve or refuse (with a note).
- They can swap with a colleague who has a shift the same day, and both shifts switch and both people are told.
- Each employee sees their schedule under My shifts.
Check-in and check-out
The employee records their check-in and check-out from the app, and you decide how it is verified:
| Rule | What it does |
|---|---|
| Location | The phone must be inside the branch radius. Set each branch's location on the branches page. A branch with no location allows checking in from anywhere |
| Fingerprint | Each check is confirmed by the employee's fingerprint, face or screen lock |
| Maximum location error | A GPS reading less accurate than this limit (in metres, 150 by default) is refused |
| Require check-in | An employee cannot work before checking in, except what you allow (such as seeing the shifts) |
You set these rules in Pharmacy settings. A person can be excused from checking in so they work without attendance.
Hours and alerts
- Hours are counted from check-in to check-out. Someone who has not checked out yet is not counted until they do.
- If a person stays "checked in" more than 14 hours, they are reminded and the manager is told to correct it.
- Missing a shift is noticed soon after it starts and the manager is told.
- You can export the shifts and hours.
Tip: set each branch's location while standing inside it (the "Take location" button on the branch page) for better accuracy.