The point of sale is the cashier's screen. It is built to sell with as few taps as possible, on a computer or a phone.
Selling, step by step
- Open Point of sale from the menu or the home page.
- Add items: scan the pack's barcode with the camera or a barcode reader, or type the medicine name in the search box and tap it.
- Change the quantity in the cart. You can sell by the box or by the strip (or by the piece if the product is set up for it).
- Press Pay to open the payment sheet.
- Choose the payment method (cash, card, a mobile wallet such as Vodafone Cash and InstaPay, or on account for a regular customer who pays later: read Selling and buying on account).
- For cash, type the amount received and the system works out the customer's change at once.
- Press Confirm sale. The receipt appears, ready to print or to start a new sale.
What happens to the stock?
- Stock is taken off automatically as soon as the sale is confirmed.
- It is taken first from the batch that expires soonest (first-expiry-first-out), so you are not left with expired packs.
- If there is not enough stock the system stops you and tells you how much is available.
How to take each medicine
Under every medicine in the cart you can set how it is taken, and it is printed under that medicine on the receipt. Tap Add how to take it and choose with a few taps. The options follow the kind of medicine: tablets and capsules offer before/after meals, syrups before/after breakfast, injections offer the route (muscle, vein, under the skin) and every 6, 8, 12, 24, 48 or 72 hours or weekly, drops offer eye, ear or nose, creams the skin, and so on.
| Choose | Examples |
|---|---|
| How much each time | 1 tablet, 2 tablets, a teaspoon, 2 drops, an injection, or type your own |
| How it is given | into the muscle, into the vein, under the skin, eye, ear, nose, inhaled, rectal (shown where it applies) |
| How often | 1 to 4 times a day, or every N hours (12, 24, 48…), or another number |
| When | before or after meals, before or after breakfast, with meals, on an empty stomach, morning, evening, bedtime, when needed. You can choose several: tap morning and evening and the medicine is taken twice a day, morning and evening (only one food option at a time) |
| For how long | 3, 5, 7, 10, 14 days, or another number |
| Anything else | the options do not fit? Write it yourself, e.g. "shake well" |
Tap a chosen option again to unselect it. The On the receipt preview shows exactly what will be printed. For a medicine from a prescription, the dosage the AI read arrives already filled in, and you can change it here too.
Discounts and changing a price
- A discount on the invoice needs the "Apply discounts" permission. It can never be more than the invoice total.
- Changing a product's price from its saved price needs the "Override selling price" permission, and the sale records that the price was changed.
- A product with no selling price of your own is sold at the catalog price (marked "Catalog price" in the list), and it follows the catalog when that price changes. Set your own price in the inventory to keep it fixed. If the catalog has no price either, the product cannot be sold until you set a price for it: it is never sold at 0.
Narcotics and psychotropics
If a controlled medicine is in the cart, the payment sheet also asks for the patient's name and national ID, the doctor and the prescription number, and writes them in the controlled register.
Holding a sale
If the customer needs to look for something, hold the sale and start another, then resume the held one later.
When the product is not there
If a customer asks for a medicine you do not have, add it to the shortages from the point of sale with one tap. It appears in Shortages and orders and gets ordered from the supplier.
Every search result has a View details button that opens the medicine's page in the medicine guide. If the medicine is in your stock, you can open the product there (stock, batches, prices) and change its stock without leaving the page.
Selling without internet
If the internet drops you keep selling (on the plans that include it). Read Working offline.
Cash and the drawer
If you turned on cash drawers, a cashier can only accept cash after opening their drawer. Cash sales go into their drawer automatically.
Shortcut: scan the same barcode twice to raise the quantity instead of pressing the button.