Instead of remembering what ran out, Dawak collects the shortages on its own and turns them into orders.
Where do shortages come from?
- Products that ran out or fell below their minimum. Dawak also estimates how many days what is left will last from your sales ("4 boxes left, about 3 days").
- What customers asked for and you did not have (you add it from the point of sale with one tap).
- What you add yourself from the shortages page.
- You can mark an item urgent, which alerts the purchasing team.
From shortages to a purchase order
- Open Purchasing, then Shortages.
- Select the items you need (you can change the quantity).
- Press Create purchase orders. One order per supplier is created, by each item's usual supplier. For items with no usual supplier you choose one.
- Open the order and press Send: Dawak creates a link the supplier needs no account for, and you send it to them on WhatsApp.
The supplier's answer
The supplier opens the link, sees the items and quantities, and answers:
| Supplier's answer | What happens |
|---|---|
| Confirms everything | The order is ready to approve |
| Confirms part | What is not available goes back to the shortages so you can order it elsewhere |
| Declines | Everything goes back to the shortages |
Approving
Only an order the supplier has answered can be approved. Press Approve and the order is confirmed (you may need the purchasing approval permission). Let the supplier know so they go ahead. After approval the supplier can no longer change their answer.
Changing the supplier or cancelling
- Cancel the order: its items go back to the shortages.
- Change the supplier: the old order is cancelled and a new one is made with the same items for the new supplier, and you adjust quantities if you want. The old link stops working.
Receiving
When the goods arrive, open the order and press Receive, mark what arrived, enter the batch and expiry, then confirm. The items enter stock. See Receiving invoices.
Tip: set each product's usual supplier once, and shortages turn into orders with one press.