Photograph the prescription and Dawak reads the written medicines and puts them in front of you with your stock. The AI only reads the paper, and you confirm every medicine.
The feature belongs to the AI plan, and every prescription counts against your monthly allowance.
The steps
- Open Prescriptions and press New prescription.
- Photograph the prescription in good light and clearly.
- Dawak waits a few seconds, then shows the medicines it read.
- Tap a dot on the picture to see the medicine, its stock and its substitutes.
- Confirm each medicine or correct its name. Medicines marked "Needs review": check them against the paper before selling.
- Send the confirmed medicines to the point of sale to complete the invoice.
How to take each medicine
Dawak also reads the dosage written next to each medicine (how much, times a day, before or after meals, for how many days). It shows under the medicine, where you can tap it to edit it with a few taps, or add your own words. When you send the medicines to the point of sale, the dosage goes with them and is printed on the receipt.
While it is being read
Reading happens in the background, so the page opens at once. It shows the steps (picture received, the AI reading the paper, matching with your stock) and how long it has been. You can leave the page: the reading keeps going and you get a notification when it is ready, or when it could not be read. In the prescriptions list, a prescription still being read is marked Reading….
If the reading fails, the page says why and offers Read again from the picture it kept.
Searching for the right medicine
If Dawak read a medicine wrongly, press Change medicine and search. The search looks in the whole medicine catalog, not only in what you sell:
- Type the name in Arabic or English, the active ingredient, the company or the barcode.
- A wrong or missing letter is fine: Dawak still brings the closest medicines, and marks the words that matched what you typed.
- Each result says whether it is in your stock (and how much) or not in your stock. This is only information: you can pick any of them.
- Tap a result to select it (it shows a check); tap it again, or Unselect, to change your mind. Nothing is saved until you press Use this medicine.
- Picking a medicine you do not sell confirms the line as that medicine; it shows as not available in your branch.
When the AI's suggestion is changed
Every change is kept on the prescription under Changes to the AI suggestion: what the AI read, what it suggested, what was chosen instead, who did it and when, and whether the line needed review. The owner and everyone who can view reports also get a notification, so changes to the AI are never silent. The prescriptions list marks the ones that were changed.
Doctors
Dawak also reads the doctor's name, specialty, phone and clinic address from the paper and keeps one record per doctor. You see them in the Doctors report.
What it shows for each medicine
- The stock available in your branch.
- Substitutes: medicines with the same active ingredient that you have, when the written medicine is out.
- Specialty warning: if the medicine looks unusual for the written doctor's specialty, a note "Worth a second look" appears.
Dispensing guidance
After confirming at least one medicine you can ask for guidance about it (how to use it, general warnings).
This guidance is prepared by AI from common drug references to help the pharmacist; it does not replace the drug reference or the doctor. Check anything doubtful. If no doctor or patient details are written on the paper, the advice is general.
If it cannot be read
- Photograph again with better light and a flat paper.
- If nothing is read, a message says so, and you can add the medicines yourself.
Privacy
Photos are kept in your pharmacy only. You decide on the sale, and stock always comes from your own data, never from the AI.