Your team is everyone who works in your pharmacy. Each person has a role, branches and permissions that decide what they see and do.
Adding an employee
- Open Team, then Add an employee.
- Type the name and mobile number and choose the role.
- Choose all branches or specific ones.
- If the number already has a Dawak account, it is added as it is and keeps its password. If not, you give them a temporary password in person and they choose their own at first sign-in.
The number of people is set by your plan (the Free plan: two people).
The ready-made roles
| Role | What they can do |
|---|---|
| Owner | Everything |
| Manager | Everything except managing the subscription |
| Pharmacist | Selling, counting, purchasing, receiving, prescriptions, AI reading |
| Cashier | Selling and holding invoices, their drawer, and looking at sales and stock |
Permissions
Each permission controls something specific. Examples:
| Area | Examples |
|---|---|
| Sales | Selling, holding an invoice, discounts, price override, refunds |
| Inventory | View, adjust quantities, transfer between branches, count, manage products and prices |
| Purchasing | View and manage orders, receiving, approving receiving, suppliers |
| Money | Expenses, payroll, accounts, cash drawers |
| Reports | View reports, financial reports (cost and profit), the activity log |
| Team | View and manage staff, roles, shifts |
| Settings | Pharmacy settings, the subscription |
Sensitive permissions (those that change who does what or what the pharmacy pays) show with a warning when you give them out.
Changing one person's permissions
Choosing a role fills in its permissions, but you can add or remove any permission for a single person, and it only affects your pharmacy.
Roles of your own
On the plans that include custom roles you create a role with your own name and permissions, such as "Purchasing officer", and give it to whoever you like.
Branches
Choosing a person's branches decides what they see: they do not see the sales and stock of a branch they do not work in.
Stopping someone's access
When an employee leaves, stop their access from their page. Their history is not deleted, so their sales stay in the record under their name.
Every action in Dawak carries its owner's name in the activity log, so do not share accounts.