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Dawak

Glossary

The meaning of the words you will meet in Dawak and in running a pharmacy in general.

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Inventory

Term Meaning
Product A medicine or item you sell, with its price and barcode
Batch A group of packs from the same production with one number and one expiry date
Expiry date The last day the medicine is good. After it, it is not sold
First-expiry-first-out (FEFO) The rule of selling from the batch that expires soonest first
Minimum stock The quantity below which the system alerts you
Opening balance What you actually have in stock when you start using the system
Adjustment Correcting a quantity in stock with a reason
Blind count Counting stock without the counter seeing the expected quantity
Bundle Several products sold together at one price
Strip A part of a box sold separately; a box may hold several strips

Purchasing

Term Meaning
Shortages Products that ran out, are nearly out, or were asked for by customers
Purchase order A written request from the pharmacy to a supplier for items and quantities
Usual supplier The supplier you normally buy a product from
Receiving Bringing the supplier's goods into stock with their batches and prices
Supplier portal A link from which the supplier answers the order without an account

Money

Term Meaning
Drawer One cashier's cash box
Should hold What the drawer should contain: opening + cash sales − refunds + put in − taken out
Counted What the cashier actually counted when closing
Difference Counted − should hold: negative is short, positive is over
Gross profit Revenue − cost of the medicines sold
Net profit Gross profit − expenses and salaries
Advance Money given before the salary and taken from the next one

The system

Term Meaning
Role A ready-made set of permissions (owner, manager...)
Permission Permission to do something specific
Passkey Signing in with fingerprint or face instead of a password
Sync Sending what happened offline to the server
Artificial intelligence (AI) Automatic reading of photos (prescriptions, invoices, shelves). You confirm the result

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